This Privacy Policy describes how Newwave Group. (referred to as “Newwave”, “our”, “we” or “us” in this Policy) collects, uses, shares, and protects your personal information, what choices you have relating to your personal information, and how you can contact us.

At Newwave Group, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and our online radio feature, Newwave Xpress. By accessing or using our services, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you use Newwave Xpress, we may collect certain personal information from you. This may include:

• General location information: We may collect your general location information, such as your country or city.

• Device information: We may collect information about the device you use to access Newwave Xpress, including device type, operating system, and unique device identifiers.

1.2. Non-Personal Information

In addition to personal information, we may collect non-personal information about your interactions with Newwave Xpress. This information is aggregated and does not personally identify you. It may include:

• Usage data: We may collect information about how you use our website including features such as Newwave Xpress, including the pages you visit, the duration of your visit, and the actions you take on the website.
• Cookies and similar technologies: We may use cookies and similar technologies to collect information about your preferences, enhance your user experience, and improve our services. You can manage your cookie preferences through your browser settings.

2. Use of Information

We use the information collected from our website for the following purposes:

• To provide and personalize our services: We use your personal and non-personal information to deliver our features such as Newwave Xpress and tailor it to your preferences.

• To analyse and improve our services: We analyse user behaviour and feedback to enhance the functionality, performance, and content of Newwave Xpress.

• To protect our rights: We may use your information to enforce our terms of service, protect against fraudulent or unauthorized use of Newwave Xpress, and comply with applicable laws and regulations.

• To communicate: We may send you service-related notifications, updates, and promotional materials about Newwave Group. You can opt-out of marketing communications at any time.

3. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in operating Newwave Xpress and delivering our services. These providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purposes.
• Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process, or to protect our rights, safety, or the rights, safety, or property of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction, subject to the same privacy protections outlined in this Privacy Policy.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Children’s Privacy

Newwave Xpress is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we may have collected personal information from a child under 13, please contact us.

7. Questions, Feedback

We welcome questions, comments and concerns about our privacy policy and privacy practices. If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal information.

You may contact us on Whatsapp or send us an email at support@newwave.mw